Return & Refund Policy
Effective Date: July 16, 2026
Thank you for shopping at jasonbradleyritchie.shop. Customer satisfaction is important to JASON BRADLEY RITCHIE LLC. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
– The item must be returned within 30 days of delivery.
– The item must be unused, in its original condition, and in the original packaging whenever possible.
– Proof of purchase or order confirmation may be required.
Exchanges
We gladly accept exchanges for eligible items.
If you would like to exchange a product for another size, color, or replacement (subject to availability), please contact us by email before returning your item.
Damaged or Defective Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.
Please include:
– Your order number
– A brief description of the issue
– Photos of the damaged or incorrect item
We will review your request and provide a suitable solution, which may include a replacement, exchange, or refund.
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 10 business days.
The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
Non-Returnable Items
The following items may not be eligible for return unless they arrive damaged or defective:
– Items showing signs of misuse or damage caused after delivery
– Items returned outside the 30-day return period
– Products that cannot be resold for hygiene or safety reasons, where applicable
How to Request a Return
To request a return, exchange, or refund, please contact our customer support team by email.
Email: support@jasonbradleyritchie.shop
Please include your order number and the reason for your request so we can assist you as quickly as possible.
Contact Us
If you have any questions about this Return & Refund Policy, please contact us:
JASON BRADLEY RITCHIE LLC
Website: jasonbradleyritchie.shop
Email: support@jasonbradleyrittelchie.shop
Phone: +1 (720) 994-7837
Address: 9234 PEACHTREE ST, NORFOLK, VA 23503, United States